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Bamboo AI Assistant – Helpdesk (Smart AI Chatbot + Email Support for WordPress)
1. PROBLEM & CONTEXT
In real-world operations, not every question can be fully resolved by a chatbot alone.
Businesses commonly face the following challenges:
- Customers have complex requests that require follow-up by a support team
- The chatbot answers, but there is no contact information to continue the conversation
- Users leave the website before receiving complete support
- Traditional contact forms disrupt the user experience
👉 Result: lost leads – lost customers – fragmented support
2. SOLUTION & INTRODUCTION
Bamboo AI Assistant – Helpdesk extends a traditional AI chatbot by combining conversation, email capture, and support request handling within a single chat popup.
The chatbot not only responds automatically 24/7, but also:
- Collects email addresses when users need deeper support
- Records support requests and sends email notifications directly to your business or personal inbox
- Allows businesses to handle requests asynchronously
3. KEY FEATURES & CORE FUNCTIONALITIES
- Smart AI Chatbot
- Automatic 24/7 question answering
- Connects to your preferred AI via n8n (OpenAI, Claude, Grok…)
- Email collection inside the chat
- When AI cannot fully resolve the issue → prompts users to leave their email
- Users enter their email without leaving the popup
- Data is sent directly to the n8n webhook
- Flexible support workflows
- Send notification emails to admins
- Save leads to Google Sheets / CRM
- Create internal support tickets
- Fully customizable inside n8n
- 100% UI customization (WordPress)
- Colors, avatar, title
- Email prompt message content
- Smart fallback messages
4. BENEFITS & DIFFERENTIATED VALUE
- Cost-effective: Completely free, only AI costs apply (if using third-party APIs) — far more affordable than commercial platforms
- Time-saving: Setup and configuration take just 5–10 minutes, no developer required
- Increase revenue & conversions: 24/7 chatbot consulting, automatic lead capture, instant responses
- Reduce staffing needs: Replace 70–90% of repetitive questions, allowing support teams to focus on VIP customers
- Modern technology: Direct integration with n8n — the leading open-source automation platform, more flexible than closed solutions
- Flexibility & scalability: Customize n8n workflows to your needs (CRM integration, email sending, data lookup…)
- Security & data ownership: No data lock-in with third-party platforms — you maintain full control
5. TARGET CUSTOMERS
- Business size: Small, medium, and large businesses (from solo online sellers to companies with dedicated support teams)
- Industries: E-commerce, services (consulting, education, real estate, finance), blogs, forums, SaaS companies
- Roles: Online shop owners, marketers, business owners, WordPress freelancers, website agencies
Bamboo AI Assistant – Helpdesk – A smart, cost-effective, and highly customizable AI chatbot solution that helps you stay ahead in the 24/7 customer support race.
Source code
Source code includes:
- N8N Chatbot Popup Plugin – developed by the BBO Dev Team
- N8N Bamboo AI Assistant – Support workflow
- Workflow N8N receive email
- Instruction file for connecting n8n with MCP Pinecone
Notice: You have not purchased this product yet. Please add it to your cart and complete the payment to download the document. After a successful payment, you will be granted access to download the document.
Documentation
📄 Tutorial video: [View the usage guide here]
1. Bamboo AI Assistant – Helpdesk
2. How to Install & Use N8N Chatbot Popup Plugin for WordPress
Do I need n8n to use this plugin?
Yes. The plugin only provides the interface (widget). You need an n8n workflow (self-hosted or n8n Cloud) with a Chat Trigger node to process messages and generate responses. The plugin simply sends messages to the workflow’s webhook.
Which AI models can I use with this chatbot?
Any AI model that you connect via n8n (Grok, OpenAI, Claude, Gemini, Llama, etc.). The n8n workflow handles all the logic, while the plugin only displays the interface.
Does the plugin slow down the website?
Not significantly. The script is loaded as an ES module and only runs when the user opens the chat. It is optimized for WordPress and does not conflict with caching plugins (such as WP Rocket).
If the chatbot does not respond, where should I check?
- Check whether the webhook URL is correct.
- Is the n8n workflow active and public?
- Check the browser console (F12) for CORS or 404 errors.
- Review the n8n logs to see if there are any executions.
Is the free Pinecone Starter plan sufficient?
Sufficient for most small to medium websites (blogs, online shops, simple FAQs). If you have a large dataset (millions of vectors) or need higher performance, consider upgrading to a paid plan (Standard or Enterprise). You can find more details here
Bamboo AI Assistant - Helpdesk
Code:
bbo_ai_ass_hd
Product information
Bamboo AI Assistant – Helpdesk helps you integrate a smart AI chatbot into your WordPress website in just a few minutes, combining 24/7 automated conversations with built-in email support requests directly inside the chat popup.
The plugin offers full interface customization (colors, avatar, title), flexible connection to n8n webhooks, and a modern, fully responsive popup, ensuring businesses never miss users who need deeper support while managing requests more efficiently.
The plugin offers full interface customization (colors, avatar, title), flexible connection to n8n webhooks, and a modern, fully responsive popup, ensuring businesses never miss users who need deeper support while managing requests more efficiently.
Price:
59USDCurrent price is: 59USD
Version details
Version: 1.0.2
Platform: n8n (Open-source workflow automation) + WordPress website
Last updated: 18/11/2025
Status: Tested on n8n Cloud & Self-hosted
Author: BBO Dev Team
Requirements:
– n8n account (Cloud or Self-hosted)
– Pinecone, Email, Google Drive integration
– Website running on WordPress CMS
Support: support@bbotech.vn
